Site Accessibility Statement
Wilfrid Laurier University Information and Communication Technologies
October 25, 2016
Canadian Excellence


For the best wireless performance, users should ensure that they have the latest drivers for their wireless adapters being used. The following links will redirect to some manufacturers' websites, where driver updates are available.

Belkin D-Link Intel LinkSys NetGear TrendNet

If you continue to have issues or do not see the answer to your question here, please visit the Service Desk located in the Concourse, Room 1E4C or the Service Desk located in in Bricker Academic, Room 304.

Alternatively, you can call the service desk at 519.884.1970 Ext. 4357 from 8am-5pm, Monday-Friday and at Ext. 2222 5-10pm, Monday-Friday and 1-5pm, Saturdays.

Are there restrictions on what I can download?

Laurier places no restrictions on the amount of data you download. However, there are some connections we do not allow. For example, peer to peer networking (e.g. BitTorrent, Limewire) is restricted as these are known vectors for malware. 

Can I connect my wireless printer or game console to WiFi?

Wireless printers and game consoles will not connect on our network as we require WPA2 Enterprise security. No consumer grade printers and none of the current game consoles offer this level of security.

What happens when I move from my current location?

When you move out of range your connection will drop and when you move into range of another WAP you may not be able to connect.

There are two ways to re-establish your WIFI connection:

1. Reboot your device.
2. “Forget” or remove the old network connection. Instructions for most devices are at the end of this document.

I am not able to connect to "laurierwireless"

You may still using TKIP for data encryption. Please review the Instructions for AES for information on how to change your encryption settings.

If the AES option is not an available on your laptop then this means your wireless network interface card may need to be upgraded in order for you to access the wireless network at Laurier.

Instructions to get connected to "laurierwireless"

Please visit the Service Desk located in the Concourse, Room 1E4C or the Service Desk located in in Bricker Academic, Room 304.

I have a Mac and cannot access to "laurierwifi"

If you have a Mac and cannot access to "laurierwifi" because it always gets self-assigned an IP address, please try the following:

Turn off "Airport". Click Spotlight on the right top corner, type in "Keychain" and open "Keychain Access", in the "login" section, highlight the unwanted items, and delete them.

Turn on "Airport", choose "laurierwifi" from ssid list. To have laurierwireless connection, please follow the instruction for your particular OS X.

My laptop has a hardware problem and cannot access wireless.

Please visit Laurier Bookstore which is located in the Concourse and ask for assistance.

My laptop can connect to Internet at home, but not on campus.

Please verify that the wireless network connection uses DHCP.

I have Odyssey on my laptop, can I access "laurierwireless"?

Please remove Odyssey client by following the insrucition below, then install SecureW2 to get access.

Removing the Odyssey client: 

1. Go to Control Panel
2. Double click on Add or Remove Programs
3. Highlight the Odyssey Client line
4. Click on the Remove box
5. Answer "Yes" when asked if you really want to remove Odyssey