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Wilfrid Laurier University Human Resources
December 9, 2016
Canadian Excellence

Seeks Opportunities for Continuous Improvement Workshops

"Improves organizational effectiveness by finding creative ways to identify opportunities and overcome challenges."

  • Embraces and engages in innovation and change
  • Takes initiative and has a bias for action
  • Demonstrates flexibility and adaptability; is open to new ideas
  • Exhibits a willingness to challenge the status quo and strives for continuous improvement
  • Takes calculated risks and learns from experience
  • Recognizes and seizes opportunities to make positive change
  • Appropriately and responsibly uses resources to accomplish objectives
Seeks Opportunities for Continuous Improvement Workshops
Writing Clearly & Succinctly

Course Details

Do you want to write more effective reports? Do you dread writing reports? Do you leave them to the last minute? Do your reports suffer from poor organization? If you answered yes to any of these questions, you may be interested in participating in this session. We will highlight the components of high-quality reports. Through the use of samples, we will show you how writing can be used to communicate your ideas effectively in the form of a report. We will present techniques that can be used to structure your report and to improve the precision of your written communication.

Please bring a sample of your report writing to the session. 

Learning Objectives

Participants will:

- learn about common elements of report writing;

- learn about report organization and structure;

- work with sample reports to identify effective writing;

- develop self-awareness about their own writing strengths and challenges;

-learn how to tailor reports for target audience;

- develop techniques to enhance their individual writing styles 


Boba Samuels, PhD, Manager: Writing Centre

Jordana Garbati, PhD, Writing Consultant 

Upcoming Workshop Date:

Wednesday, February 11, 2015 (1 pm to 4 pm): Waterloo Campus

To register for the workshop, please click here.

Managing Me with Outlook

Course Details

 Managing Me with Outlook helps busy people better manage heavy workloads by raising the bar in how they use Outlook to plan, focus, organize and manage expectations. It's a powerful and practical integration of behaviours, tools and learning transfer.

Learning Objectives

Participants will learn:

- How the Priority Map tool can be used to gain clarity, adjust change and maintain focus and gauge capacity

- How to use Outlook Calendar features to help carve out time for strategic priorities

-How to "Resist the Noise" by using Outlook Rules, out of office and file management to help keep control of your inbox

-Understand the Outlook task and to-do lists to manage action steps, projects and follow-ups

-Managing contacts to build relationships through Outlook contact features 


Doug Heidebrecht, Sun Management Self Management

Self Management learning (also known as workload management, results management, priority management and time management) has been his specialty for the last 21 years. Working in Canada's corporate market, he has facilitated workshops across Canada (and in the US, Italy and Romania) in hundreds of organizations. He has also appeared on BNN, and has been featured in various publications include the Globe, the Star, Your Workplace, and On Board (the Toronto Board of Trade magazine). In his efforts to promote long term learning implementation he has become and Adler Certified Professional coach.

Upcoming Workshop Dates:

Friday, December 5, 2014 (9 am to 12 pm): Waterloo Campus

Monday, December 8, 2014 (1 pm to 4 pm): Brantford Campus

To register for the workshop, click here.

Email Etiquette

Session Details

How do you approach email writing? Do you maintain professionalism? Proofread? How can you increase the likelihood that your email will be read rather than deleted? In this writing session we will examine the successes and pitfalls of email writing. We will discuss the importance of writing for a specific purpose and audience. You will learn about standards and common approaches to email writing at work and how to communicate effectively through emails. We will share tools and strategies that can help you become expert writers of emails.

Please bring a sample or two of your email writing to work on in the session.

Learning Objectives

Participants will:

learn about email etiquette - from salutations to follow-up procedures;

learn about the importance of clear email communication in emails and how to achieve it;

examine common mistakes in email writing;

increase their understanding of writing for a specific audience;

develop efficient proofreading and revision techniques.


Boba Samuels, PhD, Manager: Writing Centre

Jordana Garbati, PhD Writing Consultant

Workshop Date:

Thursday, March 3, 2015 (1 pm to 4 pm): Waterloo Campus

To register for the workshop, please click here.