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Wilfrid Laurier University Human Resources
April 30, 2017
Canadian Excellence

Employee and Family Assitance Program (EFAP)

What is the Employee and Family Assistance Program (EFAP)?

EFAP are confidential, professional counselling services for eligible WLU employees and their dependents. They are free, voluntary and high quality services provided by Homewood Health Inc. Homewood Health has extensive experience supporting employees in the post-secondary education sector and addressing the specific challenges they face while leading students to academic excellence.

NEW!!  As of February 1, 2016, Laurier is pleased to extend the EFAP benefit to CAS and Post-Doctoral Fellows, as well as other part-time staff groups.

What kinds or types of problems or concerns can I bring to this service?

Many people may think their problem is not suitable for the EFAP, however no problem is too small or too large for our assistance. You are encouraged to use the service for whatever the problem, minor or major, in order to prevent these concerns from increasing or causing you even greater concern.

The following are some examples of types of problems or concerns employees may experience. It is important to note this list is not meant to be exhaustive, but rather to demonstrate a range of issues:

  • Addiction: alcohol, drug, food, gambling, smoking, internet
  • Adolescent issues
  • Aging and care giving
  • Anger management
  • Anxiety
  • Child development
  • Communication Problems
  • Domestic violence
  • Depression
  • Family issues
  • Grief and bereavement
  • Marital issues
  • Parenting
  • Stress
  • Trauma

To arrange a confidential appointment at Homewood Health EFAP, call anytime 24/7/365

Toll Free English: 1-800-663-1142

Toll Free French: 1-866-398-9505

TTY: 1-888-384-1152

International (Call Collect): 604-689-1717

To learn more about the EFAP visit the Frequently Asked Questions page.