Site Accessibility Statement
Wilfrid Laurier University Business Office
October 27, 2016
Canadian Excellence

Direct deposit refunds and refund requests

Please read the following information BEFORE submitting a refund request:

  • Refund requests for each term will not be processed until AFTER the last date to add courses for the current term.
  • Refunds of credits resulting from a non-certified cheque will not be processed for 21 days from the date the cheque payment was received
  • OSAP Students: Upon receipt of a refund request, please be advised that your request will be presented to the Student Awards office FIRST to determine whether you are eligible for a credit refund.  Should you not receive your requested refund within the 2 - 3 week delivery timeframe, your credit may have been required to be sent to the National Student Loans Centre by Student Awards to be applied against your OSAP loans.  Should you have any further questions or concerns regarding your returned loans, please contact Student Awards at

    Please allow 2 - 4 weeks for processing and delivery of CHEQUE refunds and 1 - 2 weeks for processing and delivery of DIRECT DEPOSIT refunds

Follow these simple steps to request your refund:


  1. Use your LORIS account and verify that your home and mailing address are correct and up-to-date.  If applicable, update your information via LORIS.
  2. Submit a refund request online by clicking here or visiting:


  1. Print and complete a DIRECT DEPOSIT AUTHORIZATION FORM by clicking here
    Please note: If you have already submitted a VOID cheque from a previous refund request, to payroll or from a scholarship or bursary, you do not have to submit another VOID cheque, UNLESS your banking information has changed. 

  2. Fill out the Direct Deposit Authorization Form and attach a VOID cheque or bank-stamped banking information, then submit it to Service Laurier in person or E-Mail it to  The bank account you would like to set up must match the name on your student account.

  3. Submit a refund request online by clicking here or visiting:

Related Information Title Type
Aug 26/05 Online Refund Request Form (Student) Form
Aug 24/05 Direct Deposit Authorization Form (Student) Form