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Wilfrid Laurier University Faculty of Arts
May 27, 2017
Canadian Excellence

Headlines (Campus Updates)

Faculty of Arts

Laurier launches one-stop portal for students seeking academic support

Communications, Public Affairs & Marketing

Sep 11/13

Laurier students at the Waterloo campus now have access to a one-stop portal for academic support services called MyHelpSpace – one of the first of its kind at a Canadian university.

Once undergraduate students log on to MyLearningSpace, they will see a link at the bottom of the page that takes them to the portal. Inside the portal, they will find information on everything from time management and study skills, to how to cite references and get help with statistics.

There are online workshops and tutorials, handouts, links to other resources, and academic planners and calculators. If students need more assistance, they can book appointments with support staff, or get help through an online chat.

“It’s important to offer academic support to students around the clock, because a student’s life is not 9 to 5,” said Melodee Martinuk, manager of Laurier’s Access & Transition Services.

Martinuk and Joanne Oud, acting associate university librarian for Teaching and Research Services, worked together to create the portal. Oud says the portal has value for first-year students as they transition from high school to university, as well as later-year students.

“It’s all about student success,” said Oud. “We want to be able to provide whatever resources we can to make sure they succeed.”

MyHelpSpace was made possible with funding by the Student Life Levy. Future updates to the portal include enhancing the section on math and stats, and adding additional supports for international students.

“There are no limits to the types of materials we can make available,” said Martinuk.

Staff and faculty who would like access to the portal can use the username: myhelpspace.guest and the password: happyfish. For more details, email: or


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