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Wilfrid Laurier University Information and Communication Technologies
December 10, 2016
Canadian Excellence


Information and Communication Technologies

NEW! Case Sensitive Passwords for Banner, Millenium and Cognos Users

Nov 27/11

As of Monday, November 28, 2011, Laurier has upgraded to Banner 8.3/8.4/8.5. Along with this upgrade, case-sensitive passwords for Banner, Millennium and Cognos will be introduced for increased security. 
Up until now, everyone could type their database password in upper case or lower case or any combination of upper and lower case.  For example, if your password was apple256, you could type apple256 or APPLE256 or ApPLe256 and all of those variations would be accepted.  With Banner 8.3/8.4/8.5, passwords will be case sensitive, so if your password is AppLe256, it always needs to be entered *exactly* that way, with an upper case "A" and an upper case "L", and the other letters in lower case.  Otherwise, it will not be accepted.
Furthermore, when accessing Banner 8.3/8.4/8.5 for the first time, some users may be prompted to install the latest version of Java.  In that case, accept the installation and follow the instructions that will be presented to you.
Reminder: the supported browsers for Banner are Internet Explorer 7.x or 8.x (Windows) and Safari (Mac). 
If you experience any difficulties, please contact the Employee Service Desk at ext. 4357.

Information Technology Services
Ext. 4357

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