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Wilfrid Laurier University Leaf
September 23, 2017
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Dawn Ricker
Dawn Ricker

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Laurier appoints Dawn Ricker as Senior Advisor: Dispute Resolution

Communications, Public Affairs & Marketing

Jan 29/13

Wilfrid Laurier university has appointed Dawn Ricker as the new Senior Advisor: Dispute Resolution and Support.

Laurier’s Office of Conflict Resolution and Support aims to promote a culture free of harassment and discrimination to create an academic, learning and working environment that is respectful of all members of the university community.

The senior advisor is responsible for the confidential delivery of advisory and support services to those seeking dispute resolution. Working closely with other support services at the university – including Student Services, Counselling Services, Health Services and Human Resources – the senior advisor works with students, staff and faculty to identify the most appropriate mechanism by which to resolve disputes.

Ricker also proactively educates the university community on best practices in harassment, human rights and conflict-management issues.

“Dawn brings to Laurier a strong background in education and resolution of complex workplace disputes,” said University Secretary and General Counsel Shereen Rowe. “I look forward to working with her to create an academic, learning and working environment at Laurier that is positive, constructive and respectful.”

Prior to her position at Laurier, Ricker was appointed the safe workplace advocate at Windsor’s Hôtel-Dieu Grace Hospital. Through that position, Ricker acquired advanced mediation training from Harvard University.

Ricker was also the executive director of Victim Services of Windsor and Essex County and cofounder of the psycho-educational Learning About Divorce and Caring About Parenting programs. She is a certified Crucial Conversations and Confrontations Trainer.

Ricker recently received recognition from her alma mater, the University of Windsor, for her work with female political torture survivors. In February 2012, efforts in keeping seniors safe garnered her the Ontario Provincial Police Commissioner’s Commendation Award for community service.

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