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Wilfrid Laurier University Information and Communication Technologies
September 25, 2017
Canadian Excellence

Louis Mastorakos

Business Process Analyst

Contact Information
Phone: 519.884.1970 ext.3767

Office Location: R129-14, 202 Regina St. N
Office Hours: Monday - Friday, 8:30 am - 4:30 p.m.
Academic Background

Candidate for BA, Honours English Rhetoric and Professional Writing, University of Waterloo
BMath, Honours Computer Science Co-op, University of Waterloo, 2004

Professional Development

Business Analysis

Member in good standing, International Institute of Business Analysis
Business Analysis Certificate, University of Waterloo, 2014
Candidate to complete IIBA Certification of Competency in Business Analysis (CCBA) designation

Human Resources

Certificate in Employee Success Factors, 2013, WLU Human Resources
Certificate in Communicating for Service Excellence, Spring 2012, WLU Human Resources
Certificate in Professional Communication, Spring 2012, WLU Human Resources

Technical Certification and Training

ITIL v2 Foundation certified.
Oracle Fusion Middleware 11g: Build Applications with Oracle Forms: course completed.
FormFusion 3.0: Introduction, and FormFusion 3.0: Advanced Features: courses completed.

Professional Activities

Steward, 202 Regina - 1st floor & 81 Lodge St, WLUSA, Jan. 2013 - Present
Joint Health and Safety Committee (JHSC) member, WLU, Aug. 2013 - Present
Joint Job Evaluation Committee (JJEC) member, WLU, Sept. 2013 - Present
Vice-President Education, Laurier Toastmasters, Jul. 2014 - Present
President, Laurier Toastmasters, Jan. 2014 - Jun. 2014