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Wilfrid Laurier University Communications, Public Affairs & Marketing
October 22, 2017
Canadian Excellence
Welcome to Experts at Laurier, a one-stop media resource featuring a broad database of experts who have agreed to make themselves available for media interviews. Contact them directly or call a media relations officer at 519-884-0710, ext. 3067 or 3070.

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Your search returned the following Experts.

Click on the person's name for more information.

Chatura Ranaweera

Associate Professor (Marketing)

Areas of Expertise: Marketing and managing service sector firms; Banking; Telecommunications; Travel and hospitality; Retail; Market research

Biography: Dr. Ranaweera’s area of research is Services and Relationship Marketing. He also teaches a PhD seminar on the same topic, in addition to his MBA and BBA teaching in Services Marketing Management. He is also the Co-Editor of the Journal of Service Theory…

519.884.0710 ext.2576

Kalyani Menon

Associate Professor & Area Coordinator (Marketing)

Areas of Expertise: Consumer behaviour; Services marketing

Biography: My research centres on …

519.884.0710 ext.2704

Peruvemba Ravi

Associate Professor (ODS)

Areas of Expertise: Operations management; Management science; Supply chain management; Marketing-manufacturing interface

Biography: Dr. Peruvemba S. Ravi is a member of the Supply Chain Management faculty group in the Lazaridis School of Business and Economics. He holds a B.Tech. in Chemical Engineering from the Indian Institute of Technology in Delhi, an MBA from the Indian Institute…

519.884.0710 ext.2674

Shirley Lichti

Lecturer (Marketing)

Areas of Expertise: Services marketing; Customer service; High-tech marketing; Personal branding

Biography: Shirley Lichti has an extensive background in sales, marketing, advertising, promotion, and training developed during a fourteen-year career with IBM. She has worked in Canada, the Caribbean and Japan and has experience in both the public and private…

519.884.0710 ext.2147

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