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Wilfrid Laurier University Leaf
December 6, 2016
Canadian Excellence

Kevin Hendricks


email: Kevin Hendricks
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Kevin Hendricks

The Impact of Enterprise Systems on Corporate Performance

K. Hendricks, V. Singhal, J. Stratman

published: 2006 | Research publication | Adobe Acrobat Files

"The Impact of Enterprise Systems onn Corporate Performance: A Study of ERP, SCM, and CRM Systems"
Forthcoming:  Journal of Operations Management 

All rights reserved.  Posted for "Fair Use" only.  Further reproduction is prohibited with consent of copyright holders.

Download: PDF (205k)    ERP_CRM_SCM_paper.pdf

revised Jul 14/06

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