Wilfrid Laurier University Undergraduate Academic Calendar - 2011/2012
Canadian Excellence

Information Technology Services

Director, ICT Solutions (Waterloo Campus): tbd
Director, ICT Support: Julie Topic, ext. 5659
Manager, Enterprise Systems: Nela Petkovic, BSc, ext. 3899
Manager, Business Operations: Andrzej Gadomski, MSc, ext. 3511
Manager, Network Infrastructure and Security: Richard Godsmark, BIT, ext. 2662
Manager, Network OS, Email and IDM: Carl Langford, BSc, ext. 3482
Manager, Technical Support Brantford: Chris Hewitt, ext. 5826
Manager, Employee Technical Support Waterloo: Gary Wagner, ext. 3075
Manager, Student Technical Support Waterloo: Melanie More-Duckworth, BComm, ext. 3589
Manager, Employee Service Desk: Stephanie Kuntz, ext. 3787
Data Base Administrator - Oracle and Banner: Arvind Singh, BSc, ext. 3760
Data Base Administrator: Patricia Clarke, BMath, ext. 3913
Office Locations: First Floor, 202 Regina Street, Rm. 129
Office Hours: Monday to Friday, 8:30 a.m. to 12 noon and 1 p.m. to 4:30 p.m.
Employee Service Desk: BA304, Bricker Academic Bldg., ext. 4357
Student Service Desk: Lower Concourse, 1E4C, support @mylaurier.ca, ext. 2222
Employee Service Desk: BA304, Bricker Academic Building, help@wlu.ca, ext. 4357
Website: www.wlu.ca/its

Information Technology Services (ITS) provides computing and communication services to students, faculty and staff for instructional, research and administrative purposes. The department is responsible for all centrally managed computing and communication resources.